Shipping policy

Shipping Policy

FREE SHIPPING

We aim to provide our customers with good value and service. For this reason, we offer free shipping within 24/48 hours.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping. However, there are some locations we cannot reach. If you are from one of these regions, we will get in touch with you.

MISSING PACKAGE

Stitchden is not responsible if an incorrect address is provided during checkout. Please ensure your billing and shipping addresses are correct before completing your order. If there is an error, we will assume full responsibility for the original order placed.

CUSTOMERS

We are not responsible for shipping fees once the merchandise has been dispatched. By purchasing our products, you agree that one or more packages may be shipped to you and that you may incur customs fees upon arrival in your country.

SHIPPING TIMES

Estimated shipping time to UK is 7-15 days.

TRACKING INFORMATION

You will receive an email with a tracking number once your order has shipped. However, sometimes tracking may not be available due to the free shipping service.

WILL MY ITEMS BE SHIPPED IN ONE PACKAGE?

If you purchase more than one item, they will be sent in a single package and delivered together by the courier.

If you have any further questions, please contact us, and we will do our best to assist you: info.stitchden@gmail.com.